Frequently Asked Questions
Please check out our FAQ to see if your question might be answered before reaching out.
What are the delivery charges for orders from the Online Shop?
As cheap as we can charge you (we almost always lose money on shipping). Sadly, shipping is really expensive and it does not matter too much to the Post Office about the smaller sizes.
Which payment methods are accepted in the Online Shop?
We accept Paypal, Visa, and MasterCard.
How long will delivery take?
We ship all orders within a day. Delivery time varies by where you are located. This chart can give you an idea. Click this link to see estimated delivery times.
How secure is shopping in the Online Shop? Is my data protected?
Very secure. We use an established SSL security service.
What exactly happens after ordering?
You need to do nothing. We ship out to you with one day.
Do I receive an invoice for my order?
Yes, by email and it can also be viewed and printed via Your Account online.